You have spent countless hours trying to grow your dental practice. There are just a few more things you will need. This article will focus on how a dental appointment reminder tool can be beneficial for you. We will also provide more information about booking a dental appointment online and how this dental service software can help you grow your practice.
What is a dental appointment reminder?
This technology will enable the front desk operations of a dental practice to be streamlined. There would be some instances that front desk personnel would have difficulty reaching patients who do not show up for appointments. This software would save time, and make it easier to reach and track down these types of patients, especially those who have unconfirmed appointments. It would maximize the time of the dental office altogether.
On top of this, the software can be beneficial for both patients and staff. A dental appointment reminder can make the workload of your staff lighter, as they will not have to add “contacting patients” to their job description. At the same time, it can be an effective way to reach out to patients to remind them about appointments. Even if it is automated, it does not mean it has to be impersonal. You can customize welcome messages, reminders and other types of correspondence to patients.
Advantages of using a dental appointment reminder
How can you use this tool to your advantage?
Avoid missed appointments. Missed appointments cost the dental industry millions of dollars a year. Instead of allowing another patient to make the appointment, the dentist would prioritize the first patient not knowing that the patient will not be there. Reduce the risk of missed appointments with a dental appointment tool.
Most of the time, patients do not avoid going to a dental appointment on purpose. They might have had a busy day and just forgot. The dental appointment reminder software would remind them of their commitment. In cases where they really cannot make it, they will most likely send a text message to cancel the appointment.
Higher efficiency. Having this type of software would enable your front line staff to take care of other important business. If you take away this responsibility from their plate, they will be able to attend to patients who walk into the office more effectively. They would be able to make the patients feel more welcome and also attend to other tasks that can directly affect your practice.
Customer satisfaction. Of course, the patients would also benefit from the dental appointment reminder because they would feel more valued by the dental practice if they would be receiving personalized messages to remind them of appointments. Also, if the front desk staff can attend to their concerns and questions more because they would have more time on their hands for interaction with patients, those patients will be much more satisfied with the overall experience at the dental office.
If you are considering incorporating a dental appointment reminder system to your dental practice, we are sure that you will be satisfied with this investment.